Gaming is meant to be fun and entertaining — it should never feel like a burden. lv66 is always here to ensure you play safely.
At lv66, we believe gaming should be fun — not stressful. Thousands of people across Bangladesh enjoy our platform every day. But we also know that for some, keeping gaming under control can be a real challenge.
That is why we treat responsible play as a core foundation of our business. It is not just a policy — it is a genuine expression of care for every one of our members.
Research shows that most people participate in gaming without any problems. But for a small number, it can become an issue. Helping those people in time is our goal.
Lv66 presents itself purely as an entertainment platform — we never promise guaranteed earnings from gaming. That honesty is what makes us trustworthy.
Our Terms and Conditions and Privacy Policycontains detailed information on protective measures.
Answer the following questions honestly. If most of your answers are "yes", consider reaching out for support.
If most of your answers are "Yes", use the support tools below or reach out to our support team.
The core principles we follow to ensure Responsible Gaming at lv66.
Decide how much you are willing to spend before you start. Losing this amount should not affect your normal day-to-day life.
Decide in advance how long you will play each day. lv66's session reminder tool can help you stay on track.
Gaming is for fun — not income. Win or lose, keep it in perspective.
Take breaks during long sessions. Gaming decisions made when you are tired or emotional are rarely good ones.
Do not try to chase your losses by placing bigger bets — this only makes things worse.
Talk openly with your family about your gaming habits. They are your greatest source of support.
Lv66 has developed a range of effective tools to help users stay in control of their gaming. All of them can be easily activated from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase the limit, a 24-hour waiting period applies.
Set a limit on how long you play in one session. When the time is up, you will automatically receive an alert and your session will end.
You can take a voluntary break from your account for a set period — anywhere from 24 hours to 30 days.
Gaming will automatically stop if your losses exceed the set limit. This keeps you protected from major financial harm.
For a long-term break, you can exclude yourself from the platform for anywhere between 6 months and 5 years. This is a significant decision — during this period, opening a new account will not be permitted.
Setting limits is simple. Follow the steps below and start gaming responsibly today.
Log in to your lv66 account and go to your profile settings.
Look for the "Responsible Gaming" tab in Settings.
Choose from a deposit limit, session time limit, or loss limit — whichever you need.
Enter the limit amount and how long you want it to be in effect.
Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
If you notice these signs in yourself or someone close to you, do not hesitate to seek help.
Borrowing money beyond your budget to fund gaming
Neglecting work, studies, or family responsibilities
Unable to stop gaming despite trying
Lying to family about gaming habits
Chasing losses by continuing to play after losing
Feeling irritable, anxious, or restless when not gaming
Needing to spend more money each day just to feel the same level of excitement
Using gaming as an escape from stress or anxiety
Gaming is negatively affecting your sleep, eating, or social life
If you identify with more than 3 of the signs above, contact our support team today or activate self-exclusion. Asking for help takes courage.
Find answers to the most common questions about Responsible Gaming here.
The lv66 support team is available 24/7. Reach out whenever you need help.
Lv66 is strictly off-limits for anyone under 18. This is our most firmly enforced rule — not just for legal reasons, but because we genuinely believe young people should be protected from the risks of gaming.
Date of birth is verified at registration, and age is confirmed through a government-issued ID during the KYC process. Any suspicious account detected is immediately investigated and suspended.
Our advice for parents: use parental control software on shared family devices, and keep written passwords out of your children's reach.
If you suspect a minor is gaming on the platform, contact us immediately at [email protected].
Lv66's commitments to Responsible Gaming:
Clear 18+ warnings on all advertisements
Never promoting gaming as a source of income
Identifying and supporting active problem gamblers
No promotional messages sent during self-exclusion
Regular staff training on Responsible Gaming
Annual Responsible Gaming Report Published
Lv66 is your entertainment companion — always by your side, always looking out for you. Start playing safely today.